1-800-710-1273
Frequently Asked Questions
Q: Can You Make Your Products a Special Size?
A: YES! I can make any silhouette, figure or sign whatever size you need! All of my work is entirely custom, based on what you need. I can also design a silhouette or sign completely from 'scratch'. You are
not limited to what you see on the website!
Q: How Much Is Shipping?
A: Shipping is surprisingly inexpensive. Please call for Quote.
Some of the larger railing panels or custom Ranch Entry Signs have to ship by Truck Freight, and
require wood-crating, which we supply. Please Call For Quote.
Q: Do You Sell Your Patterns?
A: Yes & No. A lot of my patterns are subject to copyright laws & I have the license to reproduce them in metal, but NOT sell the patterns. The patterns that I have license to share are available for sale here.
Or, Contact me at: 1.800.710.1273
Q: How Thick Is The Steel You Use?
A: Every design I do is cut from Minimum 14 awg., all the way to 1/2" thick steel, depending on the size & application. I do not sell any flimsy, thin or cheap products. All the steel I purchase is from U.S. steel mills whenever possible.
Bill, The sign looks great, up on the wall and ready for our party on Sat. About 80 people are going to see it.
I'm a photographer, will take a photo and e mail it to you. Again it looks great-- just what I wanted. Thanks, G.C.- Mission Viejo, California
Hi Bill, That looks great. Thank you so much for everything! Christine, New Jersey
Bill, Your photos just don't do justice to your work! We love the 3-D piece we purchased & have received dozens of compliments. Thank you so much. D.J., Austin, Texas
Bill, I wanted to tell you the boats arrived on Monday and they are beautiful ! Much better than I expected! Thank you SO much!
I've been enjoying your beautiful work on the site. The gates and bridge panels are stunning! I love your work. S.C., Minnesota
Hi,
I just received the elk today and am very happy with it. You do beautiful work! I expect that I will be ordering from you again in the future. Thanks a bunch!
B.G., Belgrade, Montana
Bill, I received my 2 geese today and words cannot describe how awesome I think they are. Thank you again and I will be sure to pass your name along to others. C.Z., Little Rock, Arkansas
Bill,
I really like my new “Cowboys on the Fence” hanging behind my desk! The effect is high impact and my patients all comment on how beautiful it is when they visit my office. Thanks for the nice work!
Dr. Paul Gooch, S.G., UTAH
Bill, The pack string gate toppers have arrived in perfect condition. I like them very much.
Your workmanship is excellent. I will recommend you to my friends. D.M., Safford Arizona
11/08
Bill:
We received the pieces, hung them and they look outstanding. My wife can't quit talking about them and she is already trying to figure out where we can put more. Again... I appreciate your excellent service & product and we'll tell everybody we know around here to check out your work.
Thanks again,
Bob M, Texas 12/05/08
Bill,
Just wanted to let you know that I absolutley LOVE the sign! It's perfect!! I have shown it to all my friends. I will be giving it to my best friend this weekend when we exchange gifts. Thank you so much, it's awesome!!
Angela T., U.S. 12/12/08
Bill,
THESE SIGNS ARE GREAT!!!!!!
Thank you so much for such a GREAT job. The detail is wonderful and you did so much of it in such thick metal, you are a true artist.
D.D., Phoenix, AZ
Hi Bill,
All I can say is WOW!!!!!! What a GREAT job, they are WONDERFUL -- and even better then your photos. I will be very proud to give these awards out and I can not thank you enough. You have truly been a blessing to me this year. I think these awards will be their favorite ones since this is a pretty new event and the best awards for this event EVER!
I can not thank you enough for such a great award and I truly mean that !!
Della, Phoenix, AZ
Bill,
You turned that design work into something really awesome. I am at a loss for words. Keep up the great work!
JH Washington State 4-11-09
Hi Bill,
We recently received the Ranch Sign that you made for us and we are delighted with it! The workmanship is outstanding!
It is a true work of art that we will be proud to dislay on our ranch. Thanks again.
Jim and SueAnn M.
Colorado 4-14-09
I got the lighthouse today and I'm so pleased with it........Let me rephrase that! ~~ I LOVE it!!! I will get a picture of it soon and send it to you!! Thank you so much... M.G., Glendale, AZ 4-22-09
I received my sign today....what a beautiful piece of work! Thanks for your help in this sign. It's Perfect!
P.H., Durango, CO 4-17-09
Bill, I received the silhouettes this morning and they are terrific!! Thanks for the great work. Bob C. 4/09
Hi Bill,
The silhouettes are incredible and I couldn't be more pleased!! I've shown them to members of my family and friends and have heard nothing but "oohs" and "aahs" along with the compliments about the high quality.
Thanks,
Bob C.
S.E., Illinois 4-30-09
Hi Bill,
I received the signs and they are beautiful !!
I really like the patina & finish!
I'm so excited that you do custom work and really love your work.
Thanks again for everything! The praying hands were great too. I had to show the mother of the bride, she was thrilled with it.
Colleen M, Ohio 5/09
IT'S HERE! And it's precious and I love it! Thanks so much, Bill. You are an artist and a mind reader and a very nice man. Thank you thank you thank you! T.M., AppleTree Book Shop, Eagle River, Alaska
5/09 (Custom-Designed Storefront Signage)
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I will answer you by the end of the day!
Dear Bill:
The railing panels you created for us are absolutely stunning! Photo's just don't do them justice. As we sit on our front porch, the panels are just as beautiful from the back side as they are beautiful from the front. I've never seen anything quite like them. You should be very proud of your ability as an artist.
Your commitment to make sure your customers are pleased is so refreshing. It has been such a pleasure to work with you. I must also thank your wife Kris, for her part in making sure our panels traveled safely. Not a scratch on any on them, so please thank the woman behind the man for us. I'm sure she is a very valuable asset to you.
Words just can not describe how pleased we are with the railing panels. They are a great addition to our home and such a conversation piece. We are so glad we ordered them from you!
Thank you again for all of the hard work you put into creating a masterpiece just for us.
Sincerely,
Lisa and Charles, AL - 6/09
Bill,
The custom angel and dove you made for me is Absolutely AWESOME! She is far more beautiful than I ever imagined. You truly captured the spirit of what I wanted. I know I will enjoy having her for years to come! Thank you again for sharing your amazing talent! If anyone ever wants to know about you and your work, definitely refer them to me! I've got to be one of the tops in your fan club! I hope to have more artful requests for you in the future! R.G., Oklahoma 7-22-09
Bill,
The silhouettes made it here and they look great. My wife was very happy with the results as well. I really appreciate your work, and for taking the time to make sure everything was done right. I will be showing them proudly, and recommending you to all my friends and family. I'm sure I'll have more work for you in the future. Once again, thank you very much, and have a great day.
Respectfully,
Michael J., Florida - 9/09
Hi Bill !
The bulls are BEAUTIFUL! Absolutely perfect!
I will send you photos as soon as I get them loaded into the computer.
SO MANY THANKS TO YOU FOR EVERYTHING!
The Las Vegas Event starts October 30th and I am getting everything finalized now. It will be after Nov. 9th that I will be able to send you photos from that Event!
Talk to you soon!
Jennifer, Texas - 9/09
Mr.Bill,
WOW ! I got my piece in on Saturday . .words can't describe how pleased I am.
It is SO MUCH MORE then I ever pictured! The colors , design , the look and
the shiny finish. . WOW it's absolutely BEAUTIFUL !
I am MORE then Extremely happy with your work. . my boyfriend will LOVE it!!
Thanks again Mr.Bill. . and plan to hear from me in the near future for other orders. YOU ROCK !!!!
H.M. Louisiana 10-26-09
I had looked for a long time to find someone who would be able to design what I wanted, once I viewed the artwork which Bill had for viewing on his site, I knew I found the right artist. Bill designed for me exactly what I wanted, I am more than pleased with my piece of art! I will be in contact for a few more pieces. Thank you Bill, nb
From:N.B., San Antonio, TxBill, I got the custom mule sign today and I'm speechless and that doesn't happen very often! HA it is beyond my expectations and I'm so glad I only have two days to wait to give it as a gift 'cause any longer than that I would have blown the surprise cause it is sooo awesome!!!! I will definitely be a return customer and have told 10 people about you today!!!! Thanks for getting it done so quickly and hope you have a Merry Merry Chritmas!!!
Great work so glad I found your website!!!! Yay for me!!! Michele
Bill,
I really appreciate your talents.
The figures you sent me where perfect in every
way. I took the liberty to send you some pics. Also, the figure for my
"man room", could not have been a better choice. Thank you again. Rest
assured, when the opportunity arises for me to purchase some more of your
talents, I will definitely call you. Take Care!
Len
Hi, Bill
We received the cowboy day before yesterday. Rog installed him yesterday. We think he looks really good. What do you think?
Tried to tell Rog that it would look really good in my dining room, but he wouldn't go for it. It will look better when he finishes his siding on the eaves above him, paints and moves some of the junk in front of his shop. Maybe this will inspire him to get busy.
Thanks for a job well done..................Sharon 9/2/10
Steel FX Guarantee
My guarantee is no joke. Customer satisfaction is my first concern. I treat each customer as if they are my only customer.
I respond to all inquiries quickly and appropriately, and do my absolute best to keep my customers happy.
Not only do I guarantee great products, I also guarantee great service.
Bill D. Worden, Owner
Steel FX, LLC 1.800.710.0273
Bill Worden,Metal Artisan
All Rights Reserved 2007 - 2012 Bill Worden, Steel F/X, LLC, www.steelf-x.com
